FAQ Page

Answers to some frequently asked questions

Some of our most frequently asked questions. If you still have any doubts, please contact us.


How can I order a product (cake/cupcake/cookie/etc)?

You can order by phone or email or directly on our store.

Do you still have a Burlington location?

Unfortunately the Burlington location was closed in December, but we look forward to serving you in Ancaster!

Do you make sure that anything there is peanut and tree nut free?

Yes! Everything here at Sweetness is peanut and tree nut free. Because we believe that everyone needs a little Sweetness!

Do you have wholesale pricing for large orders?

Yes we do have wholesale pricing. Please contact the store directly by phone at: 905-648-8500, or by email at:ancaster@sweetnessbakery.ca

Do you offer wedding consultations?

 Yes we do offer wedding consultations. We try to accommodate a date and time that works best for you and your fiancé. Please contact the store directly if you wish to book a consultation. We can be reached by phone at: 905-648-8500, or by email at:ancaster@sweetnessbakery.ca

How much do your cakes cost?

 We have some basic pricing for our cakes on our website, however, if you are looking for something custom, the best way to get an accurate price quote for your cake would be to either come on in to our store, or send us a picture of the design you like to our email:ancaster@sweetnessbakery.ca

Can you replicate this cake for me?

We will do our very best to make your cake as close to a picture as possible but because everyone has their own techniques and different styles, we are unable to guarantee that it will be exactly like the cake in the picture provided. Cake is art, and it is very hard to follow in someone else’s brush strokes 😉

Do you deliver?

Unfortunately we are only able to deliver for weddings, and large corporate orders. For more details on delivery, please contact the store directly at 905-648-8500, or at ancaster@sweetnessbakery.ca

How much notice do you need for a custom cake?

Depending on the amount of decoration or detail, we may require up to, or more than, a weeks’ notice to create  your custom creation. If you have a special request or are unsure about how long your cake may take to make, please feel free to contact the store directly at 905-648-8500, or at ancaster@sweetnessbakery.ca